Growshaw Hydroponics Ltd
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Shipping & Returns

Shipping


All orders up to 25 KG only 6.95 shipping inc insurance.

Up to 50 KG only 25 shipping inc insurance.
 
Up to 75 KG only 35 shipping inc insurance.

You agree to notify us of any faults or damage to your goods within 24 hours of receipt.

Returns


Faulty products can be returned directly to us and we will send out a replacement, where no replacement is available, a refund will be issued. You should return it along with the order number and a description of the fault. If the product is faulty, we will pay for the postage to return it to us (return postage should be at reasonable cost).


Returned items should be sent recorded for your security. If a product arrives safely but fails at some point during the warrranty period, the cost involved in dealing with the replacement are shared between you and cheshire hydroponics.


If a product has to be replaced we will cover the cost of sending out the replacement, the cost of returning the product to us is between you. If a returned product is found to be not faulty, the product will be returned to you at your expense.


No invoice details will be included in your order. A return address label is attached to each order with our returns address on it (see above), if an order cannot be delivered the Post Office will keep it for five days, after that it will be returned to sender. Every effort is made to ensure that all products are in full supply where available, products that are not available are normally back in stock within 3-4 days, subject to manufacturer availability.

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